We are iThemes.
Our mission is to Make People’s Lives Awesome.

See a need, fill a need. Elise likes to say she supports the support team here at iThemes. Her job is to make sure the support team has everything they need and to help them out any way she can. When not working, Elise spends time with her two dogs (Iggy Pup and Bowie) and her cat (Indie), her three nephews or her "little sister." She has an English Literature degree and still spends a lot of her time reading, especially the classics. She also enjoys baking treats for the iThemes office!

Live life to the fullest. As Support Supervisor in Account Services, Sarah handles support questions about customer accounts, subscriptions, upgrades and more. You can also find her helping to keep Account Services documentation in the Help Center as up-to-date as possible. When not at work, Sarah can be found at home with her husband Mike, and three boys, Devin, Braden and Austin, and their dogs Jojo, Riley and Saydee. She enjoys long family walks, running with her lab, Saydee, trips to the zoo and science museum and watching her two older boys play soccer. Sarah is originally from Texas and loves watching football games (Go Longhorns!)

I don't know much, but I'm patient. Restless, traveler, IT Dinosaur (since 1985), and proud father of two. Ronald currently lives in the Netherlands and has been self-employed since 1992. He has since probably spent more time traveling than working. Or working while traveling. Next to being a Developer/Analyst/Project Manager & Consultant, he enjoys teaching, coaching, training, and transferring information and knowledge. He started using WordPress in 2006, tries to always learn a bit more, and shares that knowledge with the iThemes community.

Be kind to everyone and everything. In every word and in every deed. As the iThemes Wrangler, Patti handles all our workday needs. Patti's mission is to make sure the team has everything they need to do the task at hand. An adventurer at heart, Patti loves to travel to places she's never seen, do things she's never done. She loves to cook, garden and feed Mother Nature's children. Her favorite place is sitting on her back porch, drinking a cup of excellent coffee, looking over the fields during the day and watching the stars at night.

When you have eliminated the impossible, whatever remains, however improbable, must be the truth. A long, long time ago a little boy was fascinated by wiring electronic components together to listen to the radio stations of the World. Now he puts his skills to the work making software that works for people and helping them solve their problems when things don’t appear to do what they should. When not exercising his creativity in this way he enjoys tinkering with stuff and mending things. He lives in Edinburgh with his partner Christine where they pass the time exercising, cooking and watching quiz programme and films.

When it comes to website development, security was my major and design was minor. Thomas has been developing sites with WordPress since 2010. He graduated from college with several degrees and a technical certificate, two being in technology, one in business, and one in accounting. He believes that when it comes to web development, experience has been his best teacher. When not providing support for BackupBuddy for iThemes, Thomas tries to make sure he keeps his mind moving by solving Rubix cubes one-handed. When he wants to just clear his mind, he goes for a drive in his old Ford Roush Mustang GT.

Just let me get to the end of this row … Rebecca has been using WordPress since 2006, and has made it her career since 2008. Translating developer-speak into end-user language is her specialty, and she thrives on helping others understand how intuitive and simple using WordPress can be. Since 2018, she’s worked for iThemes providing support and documentation for various iThemes plugins, and she loves to hear from you - really! When she’s not working, she’s usually hanging out with her husband of over two decades, their teenage son, and their three cats...she's just one cat shy of her lifelong goal of "Official Cat Lady". Either that, or she’s teaching knitting classes, designing knitting patterns, or dyeing yarn and knitting with it – because what’s cooler than 3D math that yields a wearable object?

OSU! Matt grew up on the Texas Coast on a little island town where he played many video games, read many comic books, learned Okinawan Karate named Shorinji-Ryu, learned how to surf, and make sushi. Being an inquisitive individual, he enjoyed technology from an early age and began learning Linux in college but eventually had to get reacquainted with it later in life. Matt got his start in the tech industry through HostGator, later working with sister EIG companies, making a move over to WP Engine and now bringing all his experience and skills to supporting BackupBuddy.

Don't let yesterday take up too much of today. ~ Will Rogers Daphne handles support for Restrict Content Pro and WPComplete. After work and on the weekends, Daphne enjoys spending time with her family, whether it's going on a walk, spending time with her dad, bringing the kiddos to their sports practices, going ice skating as a family, or finding something entertaining to do. She also just completed a certification as a Front-End Developer. Daphne grew up in Montreal, QC, which is pretty cool.

The bio is not so great but not too bad. Whatever ... Jenny has been building websites for 15 years, specializing in WordPress for the last 10. This was not the initial plan, however. At the age of four, she had planned to be a zoologist after interacting with an escaped llama that had made its way to the suburban housing tract where she lived with her parents and younger brother. Life happened, and she discovered that web design was both creative and provided an opportunity to play around with another favorite thing: patterns and the spaces in between.

w/e Yobani joined the iThemes team in 2019. He lives in Oklahoma City and works on both the BackupBuddy and iThemes Support teams.

If you don’t know what you want, you end up with a lot you don’t. Matt helps to manage accounts and subscriptions as well as assist prospective clients in their pre-sales needs. He also works with the iThemes Security team to assist with testing the new releases. When not at work, Matt enjoys spending time at home with his wife and two dogs while finding a new recipe to try out.